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GUEST BLOG: Are You Referring To High Integrity Financial Advisors?

We would like to welcome David A. Weintraub of Strockbroker Litigation as our guest blogger:

How well do you really know the Financial Advisors that you are referring to?  Well enough to know that you are not at risk for being sued for making a negligent referral?  If you are not really sure, you owe it to yourself and your clients to review the Financial Advisor’s CRD.  Obtaining a CRD is easy, and free.  After obtaining the broker’s CRD number from FINRA’s website, one can download a redacted version of the CRD. 

Lwp-weintraub2The redacted version of the CRD differs in several respects from an unredacted version.  First, the redacted version does not provide the name of the investors who have complained about the broker.  Second, the redacted version will not reflect bankruptcies that occurred more than ten years ago.  It will only reflect recent bankruptcies.  Third, the redacted version will not reflect whether the broker ever failed licensing exams.  The easiest way to obtain an unredacted CRD is through the Florida Office of Financial Regulation.  One can send an email to electronic_licensing@fldfs.com or Samantha.chambers@flofr.com .  In the email, request the broker’s entire CRD, including a full legacy report. 

If all this is too much trouble, I will be happy to obtain the CRD for you. For my article, Use Care When Referring Clients to Professionals, go to http://www.stockbrokerlitigation.com/wp-content/uploads/2013/05/DAW-Article.pdf .

David A. Weintraub, Securities Arbitration Lawyer, Strockbroker Litigation

 

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GUEST BLOG: Live From Sick Bed….

We'd like to welcome Nicole Wipp's LWP-ListServ post as an impromptu guest blog for Lawyers With Purpose:
 
Some – probably many – of you know that I have been pretty sick in the last month.  In fact, I've spent 27 out of the last 32 days in the hospital.  I'm home now, and hope to stay out of the hospital for a good long time to come.  I want to thank Dave, Molly, Victoria, Roz and all the staff over at Lawyers With Purpose for the encouragement and kind emails I've received.  
 
And the best yet, the "get well" video from my fellow LWP'ers at the retreat (so awesome!!!!!!!!).  Its just a testament to the kind of organization Lawyers With Purpose is – one with heart. (click the photo below to play the video)…
 
Screen Shot 2015-02-17 at 8.35.30 AMThat being said, the other, very real message I'd like to share is the absolute importance of getting the systems Lawyers With Purpose has for your firm into place.  I know it is hard to make it happen.  Believe me, I know this.  But imagine yourself literally unable to go into your firm for over a month.  You didn't prepare for this to happen.  Would your business survive, even thrive?  

I worked very hard to get my systems in place in the last two years.  Despite being a Kolbe very high Quick Start and low Follow Through, I was almost fanatical about it because I knew I wouldn't be able to make things work if I didn't!  We had things running like a pretty well-oiled machine, I have to say.  Some bumps, but nothing is ever perfect.

That being said, I never would have imagined that I'd be out for almost a month and a half with no preparation and that despite this, my office would continue to run, and be profitable.  I could not have even conceptualized this, to be honest.  Yet it did!

 
My staff, with the systems in place, was able to manage our caseload and continue to bring clients in the door.  It wasn't the best month we ever had, but it also wasn't the worst either.  Even now, there are still clients coming in from our systematic approach to both referral and retail marketing, and with some minor tweaks we are able to bring them in with my involvement being relatively minimal. It is truly amazing.

I share this because I know how hard it is, at times, to make the changes necessary and pushed through Coaching, Consulting & Implementation.  But seriously – I can't imagine how I would be able to stay home and recover at this point if we hadn't done the necessary work to get those systems in place and keep my staff independent enough to continue to bring in business and pay the bills.  

 
If you're struggling with implementation I hope this gives you new incentive to make it work.  Do it for yourself and your family.  It is worth it!!!!!!!!
 
Nicole Wipp, Family & Aging Law Center
 
 
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First Four Memberships FREE For Joining This DocuBank Webinar!

Sign up for this exclusive LWP webinar to learn about how you can enhance your firm and protect your clients with DocuBank.  

6a019b000cafc8970b01a73dd558f5970d-320wiWhen you attend this webinar, your first four memberships will be FREE. Lawyers With Purpose members enjoy a substantial discount, waived setup fee, and turnkey implementation thanks to LWP software integration. 

DocuBank is the leading document-access solution utilized by thousands of estate planning professionals across the country. Clients receive an Emergency Card for 24/7/365 access to their advance directives and an online SAFE for convenient access to their entire estate plan. 

You'll also learn about the numerous integrated marketing features for your firm including ongoing touches with your clients that help solidify your lasting client relationships.

Join us Tuesday, February 17th at 2:00 EST.  Click here to register now.

Roslyn Drotar, Coaching, Consulting & Implementation – Lawyers With Purpose

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Congratulations To Frank McClure, LWP Member Of The Month

What is the greatest success you’ve had since joining LWP?

The greatest success we have had is implementing the entire LWP system. We all know what has happened in the past, we go to a program or seminar and come back to the office on Monday morning and dump the binders on the desk where they sit. With LWP the key is follow through and accountability which our Team is now able to provide to each other through our coaching calls and implementation calls. Are we 100% where we want/need to be? No, but we also realize that it is progress and not perfection.  We finished 2014 with consistently hitting our monthly goals and we look forward to 2015! 

GroupWhat is your favorite LWP tool?

All of the tools together is what makes LWP so beneficial to our practice. The system and processes guide our team in the day to day operations of our law firm.  If we have a question or if there is something that just doesn’t seem to be running smoothly there is a system or process within the process that can provide the answer.

How has being a part of LWP impacted your team and your practice?

The Tri-Annual Retreats, Implementation Calls and Coaching Calls have impacted our team on a level that we never thought possible. Through LWP all team members are on the same page and speak the same LWP language.  We can truly say that our law firm is a TEAM and all members of our team are needed for the firm to run smoothly and for us to reach our goals. LWP provides the systems and processes to make this happen.

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SPECIAL GUEST BLOG: “We Fight Back!”

Lawyers With Purpose welcomes guest blog and Tri Annual Practice Enhancement Retreat sponsor, David A. Weintraub, P.A. "Many Stockbrokers and Investment Advisors Take Advantage of Senior Citizens. We fight back!"

Lwp-weintraub2The sad truth is that not all stockbrokers and investment advisors are ethical.  While many are very ethical and do the best they can for their clients, others give ill-advised or inappropriate advice, and sell high commission, high risk products, that are not suitable for your clients.  Much of this predatory behavior is at the expense of senior citizens – your clients – who are unaware of the consequences of these unethical and illegal practices. 

We fight back against these predators.  We protect the interests of those who have been taken advantage of by unscrupulous investment advisors.  We hold them accountable for their actions and strive to compensate their victims for their losses.

We look forward to meeting you next week and working with you to help your clients recover losses they should never have incurred. 

For more information about David Weintraub’s practice, please click here.  David was also recently mentioned in the elder abuse related article you can find here:  http://www.sun-sentinel.com/local/broward/pembroke-pines/fl-pines-century-village-financial-20150122-story.html 

Lawyers With Purpose cannot wait to be in the room with all of our member and vendors next week in Charlotte for our Tri Annual Practice Enhancement Retreat!  Safe travels and we'll see you soon.

Roslyn Drotar – Coaching, Consulting & Implementation, Lawyers With Purpose

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Essential Things For Your Bottom Line

Are you tracking your closing rate?  You should be, if only for self-evaluation.  Your Pipeline Focuser™ will quickly show how many prospects became clients at each of your Initial and Vision Meetings™ If your closing rate average is lower than 70% you should investigate further.

Bigstock-Bottom-Line-Blackboard-Means-N-62902642A low closing rate is not always attributable to the attorney’s lack of skill in the Initial or Vision Meeting™ Sometimes the prospect just isn’t qualified to move forward. While it would be great if your staff could weed out those unqualified prospects before you invest your time in meeting with them, if they attended a workshop and you promised a complimentary Vision Meeting™ then you don’t have much choice.

However, if your closing rate is low and your prospects are largely not qualified, then consider investing time to improve your skills.  

On the LWP member website, in the Vision Meeting™ folder (located in the Estate Processes tab), there are four videos designed to help you “close the deal.” Two of them deal specifically with boosting your closing rate by using the Vision Clarifier™. 

Are you using the Vision Clarifier™? It’s the tool that visually demonstrates the solution to issues identified in the audit. If you’re skipping this tool, then you’re not visually demonstrating your recommended solution(s).

During the workshop, the attorney tells stories that are memorable, colorful and interesting.  Using a PowerPoint presentation, the attorney is able to anchor stories that are easily visualized by attendees. Adding props such as the little red wagon and the dollar bill maintains interest in the illustrations.

At the subsequent Vision Meeting™ the attorney continues educating prospects in a one-on-one setting by connecting the workshop stories to the Estate Planning Audit™ and then demonstrating solutions with the “Vision Clarifier™, leading directly to the firm fee schedule.

This is where the “rubber meets the road.” The bottom line truly is do you believe in the solution you are recommending? Are you able to clearly see the value? If you are, you won’t hesitate when it comes to quoting your fee.  That printed fee schedule you worked so hard to develop will boost your confidence and demonstrate to the prospect that you are not pricing based on his/her assets. You really do have set fees.

I invite you to track your own numbers.  If prospects walk out of your office, “wanting to think about it,” the odds begin to dramatically decrease that they will become clients anytime soon. Being able to properly demonstrate the benefits of your proposed plan in that first meeting is a priceless skill. Putting in the time to hone and improve this skill will have exponential impact on your bottom line.

If you want to learn more about the Lawyers With Purpose Client Enrollment Process™, join us in Charlotte, NC, February 3rd-5th for our Practice With Purpose Program.  There are only a few seats left so register today!

Nedra Catale – Coaching, Consulting & Implementation, Lawyers With Purpose

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Start At The End And Work Backwards

To make sure I get things done, I create long lists, checking them off, and take my calendar out and schedule everything working backwards from where I currently am.  

Perhaps that's why I am so sold on LWP's project planning tools.  The project planners are built with the end project in mind, and help you and your team work backwards.  

Bigstock-Vector-illustration-of-turn-si-45373129 (1)Any major project that you are contemplating — RMS, a Maintenance Program, a marketing plan — should begin with the Idea Focuser.  Is this project worthwhile?  What will be the benefit?  What is the expected outcome and how will it impact the practice? Without a clear vision of the goal, you and your team will find it difficult to implement change.

Next comes the Implementation Focuser.  The Implementation Focuser should ideally be used in a team session to identify areas of responsibility and anticipate and plan for potential roadblocks.  The Implementation Focuser helps to break down the project into smaller steps and allocate responsibility and deadlines for each step.

If you're a Lawyers With Purpose member, these tools can be found in the Firm Resources Tab, in the Planning and Goal Setting Folder (if not, contact us so we can tell you more about them).  

So, what's needed to successfully implement a new project?

1.  A clear idea of the benefit of the project.  What, exactly, is the anticipated outcome and why is this important?  What will be the return on investment?  After the anticipated work and cost of the project, what will be the payoff?

2.  What will the finished project look like?  Before the project is begun, every team member should have a clear view of all of the details of the finished project.  What is the goal?  What will success look like?  How will it work?  Who will be responsible for the continued well-being of the project once it is completed?

3. Anticipate the roadblocks, and allocate responsibility and deadlines.  Plan for the bumps in the road. 

4. Schedule weekly project reviews.  This doesn't have to be an additional meeting.  This can be covered during your weekly team meeting.  But, be aware that responsibility without accountability will get you nowhere.

5. Celebrate milestones and completion of the project.  Acknowledge team contributions and mark the date. Mark the date so that, going forward, you can track the impact your new project has on the successes of your firm.  You may want to have before and after numbers in order to measure the success of the project.

If you and your team are contemplating the implementation of big projects in 2015, be sure to document your projects, and include your CC&I coach in the planning process.

If you would like to know more about Lawyers With Purpose and the tools we have to offer to help build and grow your estate or elder law practice, join us in a few weeks in Charlotte, NC, for our Practice With Purpose Program.  We still have a few spots left so register today!

Nedra Catale – Coaching, Consulting & Implementation, Lawyers With Purpose

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Creating A Law Firm Marketing Budget

Creating a marketing budget is an important piece of your marketing plan. The goal is to create a realistic plan of action to help improve revenue, and determining your spending is an important part of that process. 

Without a budget, you can overspend – or fail to spend enough – on your marketing.  There are three steps to creating a marketing budget:

  1. Organize your financial information
  2. Determine where to spend your marketing dollars
  3. Set up reports and make adjustments 

Bigstock-Budget-Word-on-strings-65283823Let's dig into each step to spell out what is involved.

STEP #1 – ORGANIZE YOUR FINANCIAL INFORMATION

You have to understand your finances first.  You need to know how much money your company makes on a monthly basis and the variations that might exist.  This step will take time, but it’s important, because you cannot create a realistic budget based on estimated numbers. 

This is why in CCI we push so hard for a monthly goal with the Revenue Focuser tool.  Although income can vary significantly throughout the year, you must organize the information based on reliable revenue.

Reliable revenue is the minimum amount of money your company makes each month.  For example, if you range from 5k to 7k per month, any amount over 5k cannot and should not be added to the budget because it is not reliable.

Now you need to take that reliable revenue number and subtract your monthly expenses.  This is your rent, office supplies, keeping the lights on, payroll, and any other overhead. A realistic budget will focus on income that exceeds the expenses, not the total revenue that comes in.  This is your disposable income.  When you have determined the amount of disposable income, you will need to decide where that money will go.  Marketing is only one area you need to consider, of course.  You also need to put some of this money aside for unexpected costs and future growth.

Divide up that disposable income based on the goals of your firm.  So, for example, if your immediate goal is to get more prospects in the door, you would put your money into the marketing budget. You will want to put off hiring until your client base is bigger.

If your goal is to hire someone to increase your bandwidth, then put more of your disposable income into growth and set aside less for your marketing budget.

If you don’t have disposable income, your marketing budget is 0.  You need to hit the RMS to fill your pipeline, which is a different conversation.  Eighty percent of your time needs to be out eyeball to eyeball, developing relationships. 

These are the main considerations when you’re deciding what you will consistently be putting toward your marketing, so this is what you’ll need to nail down. 

STEP #2 – DETERMINE WHERE YOU WANT TO SPEND MARKETING FUNDS

After you know the amount available to spend on marketing, the next part of creating a solid budget is to organize how you’ll be spending that money.  Three main factors contribute to how to spend marketing funds: (1) the size of your budget; (2) your past experience; and (3) where you can reach your target market.

Let’s start with (1), the size of the budget.  If you have a small budget, you’ll want to start with small print ads, online ads, social media and email advertising to bring in new clients.  A larger budget would include radio or television ads to hit a wider range.  So be responsible with the size of your budget.

Then (2), past experience – what has or hasn’t worked for you in the past?  If you noticed that promoting your workshop with newsletter and small print ads brings in leads, then do it again and again.  Keep that in your budget.  Even if you have the means for more expensive alternatives, continue to commit to the things that work.

Finally (3), decide where you can reach your target market.  Start this process by writing down a description of who your target market is.  For most of us, it’s the baby boomers and sandwich generation.  And think about which media they use.  For baby boomers, it’s more than likely a locally circulated paper.  But for the sandwich generation, what websites do they frequent, and how can you be relevant on the social media they use?  Write down where they are and this is where you should be advertising. 

If you are testing something new – a good rule of thumb is to start with a smaller budget and test the waters before making a larger financial commitment.  After you determine if it will work, you can add more funds into that new marketing channel or opportunity. 

STEP #3 – REVIEW YOUR TRACKING AND REPORTING!  WEEKLY! AND ADJUST!

The final step is to analyze the data.  Look at what’s working and what’s not working.  From there you should make adjustments to improve revenue.  Anything with marketing needs to be tied to generating revenue.  If it doesn’t generate revenue, remove it altogether and try something new.

Knowing this information, and looking at your reporting weekly during your marketing meeting, is the most important part of maintaining your marketing budget and plan. 

You must looking at past performance and know with certainty whether revenue has increased, decreased or stayed the same.  You should be able to tie each of your marketing dollars and efforts to what you’re tracking and reporting.  Make adjustments for things along the way.  Increase your budget on the things that are working.  Pull the plug on the things that are not working.

Having a marketing budget is not enough.  You have to be able to take action based on your reporting.

Your budget helps you avoid overspending on your marketing and holds you accountable for taking advantage of opportunities and cutting off the things that aren’t working so you can put the money someplace else.  That helps you find the best solutions to meet your business goals. 

If you want to learn more about Lawyers With Purpose join us February 3rd – 5th in Charlotte, NC, for our Practice With Purpose Program.  You don't want to miss this event about Asset Protection, Medicaid & so much more to build your estate and elder law practice.  

Roslyn Drotar – Coaching, Consulting & Implementation – Lawyers With Purpose

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Congratulations To Douglas Ocker, LWP Member Of The Month

What is the greatest success you’ve had since joining LWP?

I joined LWP in 2013. I felt I lost control of my law firm to my employees, as they had the hammer over my head due to the power of one. How could I replace them if they were the only one knowing how to perform a particular task? LWP was the answer. With video webinars and a systematic process, including spreadsheets and flowcharts, I could train a replacement employee in a few days. So thanks to the LWP system, the hammer was in my hand, not their hand. I no longer have paralegals. This is my greatest success. Practicing elder law is fun again.

DSC_1709What is your favorite LWP tool? 

I do not have a favorite LWP tool. The LWP system is a complete system, i.e. a toolbox. The toolbox holds every tool an Elder Law attorney will ever need. These tools include document preparation tools, marketing tools, law office management tools, video instructional tools, and so on. Just go to the website and open the toolbox for the job at hand. Even the email list serve is an open ended tool for your use. 

How has being part of LWP impacted your team and your practice?

We have a TEAM now, and I love it! Every team member knows their job description, and LWP has a system in place for each team member. We have an attorney and CEO, a Client Service Coordinator, a Marketing Coordinator, a Bookkeeper and Document Preparation person (my wife, Sueanne), and two part-time analysts for VA and Medicaid document preparation.

Life is good!

VA Benefits Training – Not Just For Lawyers

VA Pension Benefits Expert, Victoria Collier, is providing a live three hour VA Accreditation Training on February 4, 2015 in Charlotte, NC for just $249!  But space is limited so register today!

The course meets all the initial accreditation requirements as well as on-going VA accreditation needs.

While that is essential for lawyers to continue to help Veterans, the course is also very instructive for support staff who actually do the day-to-day work to push the applications through.  Although legal assistants and paralegals will not get CLE credit to take this course, it is an excellent primer and update of what’s happening now at the VA.  Every person in the office who touches your VA claims would benefit from this training.

Make a commitment to train yourself and train your staff.  You can learn together at the next live event hosted by Lawyers With Purpose.  To register email Kyle Russ @ kruss@lawyerswithpurpose.com.  

Lawyers With Purpose 

** Before attending the course, you must have submitted an Application for Accreditation, VA Form 21a, to the Office Of General Counsel and received approval.**